Guides
Guides
Frozen water pipes in Barrhaven: who pays for what
Where the City's responsibility ends and yours begins, the run-water advisory, and the prevention list the City publishes itself.
Ottawa's protective plumbing subsidy: what is covered
The City's published amounts for backwater valves and sump pumps, what we could verify, and what you have to confirm with the City yourself.
Describe the problem, say whether water is still running and roughly when the house was built to request a local plumbing referral. Confirm scope and availability with the provider.
Describe the issue and include whether water is still running.