Frozen and burst pipes
Issues with frozen or burst pipes.
Learn moreThe two devices that keep an Ottawa basement dry, and the City subsidy amounts that pay for a good part of them.
These are two different devices solving two different problems, and they are constantly confused. A sump pump removes groundwater that collects around and under the foundation. A backwater valve stops sewage flowing back into your basement when the municipal sewer surcharges in a storm. Most Ottawa houses benefit from both, and the City subsidises both.
What the City pays. Ottawa's Residential Protective Plumbing Program announced $1,000 for interior backwater valves, $2,500 for an exterior storm backwater valve, $1,500 for a sump pump in an existing sump pit and $3,000 for a sump pump in a new sump pit, plus 100 per cent of the building permit fee for protective plumbing work (City of Ottawa, Residential Protective Plumbing Program announcement). Those amounts are the City's own published figures. Eligibility conditions apply, and they turn on things like the age of the house and the date of the building permit. We are deliberately not stating those conditions here, because the City's own programme page returns an error to automated reading and we could not verify them today. Confirm the current eligibility rules and deadlines with the City at ottawa.ca/rppp or through 3-1-1 before you commit to the work, and apply before you start rather than after.
Sump pumps: step one, the pit. A lined basin set into the basement floor at the low point, into which the weeping tile around the footings drains. With no pit, one has to be cut into the slab and the tile connected to it, which is a day of work and the reason the new-pit subsidy is double. The pit needs a sealed lid, to stop debris and to stop it acting as a soil gas entry point.
Sump pumps: step two, the pump and the discharge. A submersible pump sized for the expected inflow, on a float switch, discharging through a check valve to outside and well away from the foundation. The most common defect on an Ottawa sump discharge is a line terminating a metre from the wall, returning the same water to the same pit. The second is a discharge that freezes solid in February. A discharge must never join the sanitary sewer.
Sump pumps: step three, backup. A pump is an electrical appliance, and the storms that make it necessary are the storms that cut the power. A battery backup on its own float is the difference between a dry basement and a claim. Electrical work for hire needs a Licensed Electrical Contractor and a notification filed with the Electrical Safety Authority first (Electrical Safety Authority, Notifications and inspections).
Backwater valves. A normally open flap in the building drain that closes when flow reverses, sealing the house off from a surcharging sewer. An interior sanitary valve goes in the building drain inside the basement, so a section of slab is broken. An exterior storm valve sits in a chamber outside and needs excavation. Both need a permit and an accessible cleanout, because a valve nobody inspects will eventually be held open by debris.
How long it takes. A pump replaced in an existing pit, one to two hours. A new sump pit cut into the slab with the weeping tile connected, one to two days including concrete cure. An interior backwater valve, one day plus concrete cure. An exterior storm valve, one to three days depending on depth and reinstatement.
What it costs in Ottawa in 2026. Indicative, before the subsidy. A pump replaced in an existing pit, $600 to $1,400. A new sump pit with pump and discharge, $2,500 to $5,500. A battery backup pump added, $900 to $2,000. An interior sanitary backwater valve, $2,000 to $4,500. An exterior storm backwater valve, $4,000 to $9,000 depending on depth. Set the City's announced subsidy amounts against those and the net cost of a protective device becomes considerably more approachable.
What makes Barrhaven and the south end different. Clay and a high spring water table. Much of the Ottawa area sits on sensitive marine clay, which holds water, swells when wet and shrinks as it dries (NRC, Geotechnical properties of Leda clay in the Ottawa area). Clay drains slowly, so meltwater in late March sits against foundations for weeks rather than draining away, and a sump in a Barrhaven or Riverside South basement can run more or less continuously through the thaw. That duty cycle is why a pump here should be sized and specified for continuous spring running rather than occasional use, and why pumps in this city fail in April. The newer phases south of Strandherd were also built with rear-yard drainage and catch basins in places, and a blocked rear-yard catch basin pushes water toward the houses rather than away, which is worth checking before blaming the pump.
Which credential, and the permit. Plumber is a compulsory trade in Ontario under code 306A, requiring a Registered Training Agreement, a Provisional Certificate of Qualification or a Certificate of Qualification and checkable on the Skilled Trades Ontario public register (Skilled Trades Ontario, Plumber, trade code 306A). A backwater valve is an alteration to the plumbing system, which the City of Ottawa requires a permit for, since the exemption covers only replacing existing fixtures (City of Ottawa, Do I need a building permit), and the City covers 100 per cent of that permit fee for protective plumbing work. Any excavation needs locates booked through Ontario One Call first, and they are free (Ontario One Call, information for homeowners).
What to ask before you hire. Am I eligible under the current programme rules, and have you checked with the City this year. Do I apply before work starts. Who pulls the permit. Where does the discharge terminate, how far from the foundation, and what stops it freezing. Is a battery backup included. Is the valve accessible for inspection.
Describe the issue and include whether water is still running.
Issues with frozen or burst pipes.
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