Frozen and burst pipes
Issues with frozen or burst pipes.
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BathroomsFrozen and burst pipes, blocked drains and sewer laterals, water heaters, sump pumps and backwater valves, and well systems in the rural south.
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Issues with frozen or burst pipes.
Learn moreSlow or completely blocked drains.
Learn moreRepair or replacement for water heaters.
Learn moreLearn about protection from water problems.
Learn moreSupport for private well systems.
Learn moreLearn what to look for and when to reach out through our directory of local plumbing contractors.
Three problems dominate the calls in this part of Ottawa, and all three come from the ground rather than the house. The first is clay. Much of the Ottawa area sits on Champlain Sea clay, which holds water, swells when wet and shrinks as it dries. Clay drains slowly, so meltwater in late March sits against foundations for weeks and a sump pump here can run almost continuously through the thaw. That is why Barrhaven sump pumps fail in April rather than in a storm.
The second is roots. The street trees planted with the subdivisions of the late 1980s and 1990s are now thirty-five years old, and their roots have found the joints in sewer laterals that the same seasonal clay movement keeps opening. A lateral that was fine for twenty years can start blocking every spring.
The third is frost. The City monitors frost depth once daily temperatures stay below zero and issues run water advisories to vulnerable properties. Knowing which side of the property line your service pipe freezes on decides who pays: the City handles municipal property at no charge and charges the cost plus 15 per cent for work on private property, and properties on private streets get no thawing service at all.
South and west of the serviced area the whole picture changes, because Manotick, North Gower and the rural lots between are on private wells and septic systems. Ottawa Public Health counts over 50,000 private wells in the Ottawa area, and the testing schedule that comes with one is the owner's responsibility.
We are an information site. We set out what the work involves and what to ask, and we connect you with a local licensed contractor who does the plumbing. We do not do the work ourselves.